play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 7065864016
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to you. This method eliminates the need for a password or email login, making the process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble, wait for the OTP to be sent after clicking "send," and if it doesn't arrive, use the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and you'll be able to log in and start playing without any further problems.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for the earnings from gaming, not bonus amounts. This means users can access the money they've earned through gaming activities but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally streamline the process from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception, but it can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
Our dedicated team of customer support specialists is available 24/7 to assist you with any questions or concerns you may have. We are committed to ensuring that your gaming experience is nothing short of exceptional. Whether you need help with a particular game, have a question about our services, or simply need assistance with a technical issue, our team is always here to help. In addition to our exceptional customer support, we also offer a range of exclusive benefits to our valued players. Join play exchange today and take advantage of our generous welcome bonuses, regular promotions, and VIP rewards program. Designed to reward our most loyal and dedicated players, our VIP program offers a range of perks and benefits, including access to exclusive tournaments, priority customer support, and special giveaways. By joining play exchange, you'll gain access to a world of online gaming excitement, where you can experience the thrill of competition, the rush of adrenaline, and the satisfaction of winning big. With a vast range of games to choose from, including slots, table games, and more, you'll never be short on options. So why wait? Sign up with play exchange today and start playing your way to excitement and rewards!
play exchange is committed to providing a safe and uninterrupted environment for all transactions. To ensure this, we offer a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and bank transfers. This variety of options is designed to provide our players with maximum convenience and peace of mind. Our platform is also equipped with cutting-edge security measures to protect your transactions and personal data. These measures include advanced encryption protocols, secure servers, and strict access controls to prevent unauthorized access. In addition to our robust security features, we also provide dedicated customer support 24 hours a day, 7 days a week. Our support team is trained to respond promptly and efficiently to any questions or concerns you may have, ensuring that you can focus on your gaming experience without interruption. At play exchange, we understand the importance of a seamless and secure gaming experience. That's why we're committed to providing a platform that is both secure and user-friendly. Whether you're a seasoned player or just starting out, we're here to help you every step of the way.